Problems to start

[Lichban]

Hello there

I was long time trying to start the Software but it didn't work. I even looked at yours solution with people which had the same problem but it didn't help. I will copy paste the error code.

Thank u
(Falls es einfacher ist, könnt ihr mir auf Deutsch antworten.)

java.lang.ExceptionInInitializerError
at com.sun.deploy.net.protocol.https.Handler.openConnection(Unknown Source)
at java.net.URL.openConnection(Unknown Source)
at com.sun.deploy.net.BasicHttpRequest.createUrlConnection(Unknown Source)
at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)
at com.sun.deploy.net.BasicHttpRequest.doHeadRequestEX(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.checkUpdateAvailable(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.isUpdateAvailable(Unknown Source)
at com.sun.deploy.model.ResourceProvider.isUpdateAvailable(Unknown Source)
at com.sun.javaws.LaunchDownload.getUpdatedLaunchDesc(Unknown Source)
at com.sun.javaws.Launcher.updateFinalLaunchDesc(Unknown Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.launch(Unknown Source)
at com.sun.javaws.Main.launchApp(Unknown Source)
at com.sun.javaws.Main.continueInSecureThread(Unknown Source)
at com.sun.javaws.Main.access$000(Unknown Source)
at com.sun.javaws.Main$1.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.SecurityException: No TLS/SSL protocol is enabled.
at com.sun.deploy.net.protocol.https.Handler$Initializer.<clinit>(Unknown Source)
... 18 more

[petero]

Hey Lichban,
can you please check in your java configuration the following settings:

• General -> Tempory Internetfiles -> Settings; If the checkbox in the opened small window is active. (Temporary Files store local)
• Security -> Enable java content on browser is active
• Security -> Exeption List is added "https://www.stellwerksim.de"

Hint: This is free translated from the german java configuration, possible the terms are bit different.

Peter

[Lichban]

Thank u Peter

But it didn't help. There's still a error

Greetings from Lichban

[okeks]

You can try to set this option as the error says No TLS/SSL protocol is enabled..
https://community.five9.com/s/article/U ... uage=en_US